Your bill isn't being recognised.

You're in the guide for the web version of Pocketbook. Switch to the mobile app.

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Occasionally bill transactions may not be recognised by the automatic bill detection.

Most of the time this is due to the transaction description being different from the bill transaction description.

Currently there is no way to get bills to detect a different transaction description although there is a workaround and we are working on improving bill matching!

To manually apply it to a bill see this guide here.

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